Privacy Policy
Website Privacy Policy
Peak Physical Therapy (“Peak,” “we,” “us,” or “our”) values your privacy and is committed to protecting the information you share with us. As a healthcare provider, we take special care to handle information in a manner consistent with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
This Privacy Policy describes how we collect, use, and safeguard information collected through our website, www.peaktherapy.com.
Relationship to HIPAA
Peak is a healthcare provider and a covered entity under HIPAA. This Privacy Policy applies only to information collected through general use of our website.
If you become a patient or provide information in connection with treatment or healthcare services, that information is handled in accordance with HIPAA and our Notice of Privacy Practices, which describes how we use and disclose Protected Health Information (PHI). Our Notice of Privacy Practices is available on this site.
Information We Collect
Information You Provide Voluntarily
We collect personal information that you choose to provide, such as:
- Name
- Email address
- Phone number
- Information submitted through contact or appointment request forms
Information submitted through website forms may be routed to appropriate Peak staff for follow-up. Website forms should not be used to submit urgent medical concerns or highly sensitive medical information.
Information Collected Through Technology
When you visit our Site, we may automatically collect certain technical information to help us understand general site usage and improve performance.
This may include:
- IP address
- Device type and browser information
- Pages visited
- Date and time of visit
While this information does not directly identify you by name, in some circumstances it may be associated with an identifiable individual, particularly when combined with other data. As a healthcare organization, we apply reasonable safeguards to this information.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain website functionality
- Understand general site usage
- Improve user experience
Because we are a healthcare provider, we take steps to limit tracking technologies on pages related to healthcare services, conditions, or treatment information. We do not intentionally use information that could reasonably be linked to an individual’s health condition for targeted advertising purposes.
We may use analytics tools, such as Google Analytics, to understand overall website performance. These tools collect technical information such as IP address and page visits. We configure analytics tools to limit data collection where possible and to focus on aggregate site usage rather than individual behavior.
Use of Information:
We use information collected through the Site to:
- Respond to inquiries and appointment requests
- Provide information about services and events
- Improve website functionality and content
- Maintain security and prevent fraud
- Comply with legal obligations
You may opt out of marketing communications at any time using the unsubscribe options provided.
Sharing of Information
We do not sell personal information.
We may share information:
- With service providers who support website operations
- When required by law or legal process
- To protect the rights, property, or safety of Highbar, our users, or others
We do not knowingly share information that could reasonably be associated with an individual’s health condition with advertising networks for targeted advertising.
Data Security
We use administrative, technical, and physical safeguards designed to protect information collected through the Site. However, no system can be guaranteed to be completely secure.
Data Retention
We retain website-collected information only as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, and to maintain security.
Your Choices
You can:
- Disable cookies through your browser settings
- Opt out of marketing emails
- Contact us to request access, correction, or deletion of information collected through the Site
Contact: hello@highbarhealth.com
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, contact:
Peak Physical Therapy
Email: hello@peaktherapy.com
